Personalized mental health care. Tailored for you.

We are in-network with the following insurances:

·      Aetna

·      Cigna

·      Blue Shield of California

·      Anthem Blue Cross California

·      Oscar Health

·      United Healthcare

·      Oxford

Insurance billing is handled seamlessly through Headway.

If your insurance is not one of the above, Hammock Health will be considered “out-of-network". If this is the case, and your plan offers out-of-network reimbursement for psychiatric care, we can provide you with a “superbill” or standardized receipt for medical services if you wish to file a claim. Please contact your insurer directly to learn what out-of-network mental health coverage your plan provides.

We are telehealth only for the time being, but plan on opening an office for in-person visits in San Francisco in 2025.

You and your doctor will determine together what an appropriate frequency of care will be. The typical frequency of visits for medication management is one visit every 4-8 weeks. The typical frequency of visits for therapy is one to two visits weekly.

For medical and safety reasons, we anticipate that most of our patients will require visits with a minimum frequency of one visit every 12 weeks. For the same reasons, we refrain from changing medications between visits to ensure that such decisions are based on the most accurate and up-to-date assessments of our patients’ needs. For patients receiving prescriptions of DEA controlled medications, more frequent and potentially in-person visits may be required due to federal regulations.

Yes! Our approach to your wellness is holistic and acknowledges that sometimes the best way to heal is through lifestyle changes, changing your environment, finding community, talk therapy, and more. Medications may augment this, and we are always available to assess which ones may be a good fit for you and to give you all the knowledge you need to make an informed decision – but ultimately, the choice is yours. We are committed to helping you reach your goals and achieve good health.

Once you start care with us, we will introduce you to our patient portal (via PracticeQ) where you can securely message us, request refills, and self-schedule appointments.

If you believe you are experiencing a life-threatening situation, you should call 911 immediately or go to your nearest emergency room. If you are experiencing thoughts of suicide, you may also call or text the 24-hour national crisis line at 988.

If you are a current patient, when it is safe to do so, please call and leave a message for your doctor at Hammock Health or share our office number with hospital staff to help coordinate your care post-discharge.

If you would like to check the availability of same day appointments, please call. Note that while we aim to respond to communications as quickly as possible, electronic or text messages are not appropriate for urgent or emergent matters as messages may not be received or viewed in a timely manner.